Privacy Policy

Privacy Policy Prestige Luxury VIP Travel Ltd

Last Updated: July 11, 2026

At Prestige Luxury VIP Travel Ltd, we are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name

Email address

Phone number

Pickup and drop-off addresses

Travel itinerary and booking details

Automatically Collected Information:

Device information (model, operating system, unique device identifiers)

IP address

App usage data and crash logs

Location data (when you use features that require it, such as booking a ride)

Payment Information: Processed securely through third-party payment providers.

2. How We Use Your Information

We use the collected information for the following purposes:

To process, manage, and confirm your chauffeur and luxury travel bookings

To communicate with you about bookings, updates, and customer support

To provide personalized luxury travel experiences

To improve our app and services (analytics)

To send important service notifications (via SMS or push notifications)

To comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

Stripe – for secure payment processing

Twilio – for SMS notifications and alerts

Service providers who assist in operating our app and services (under strict confidentiality agreements)

Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

6. Your Rights (UK GDPR)

You have the right to:

Access the personal data we hold about you

Correct inaccurate data

Request deletion of your data

Object to or restrict processing

Data portability

To exercise these rights, please contact us.

7. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect data from children.

8. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of significant changes via the app or email.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Email: info@prestigeluxuryviptravelltd.com

kingrp.ltd@gmail.com